Privacy Policy

CE Capital Express
Website Type: Informational website
Last Updated: April 10, 2025

Purpose of this Privacy Policy

The purpose of this privacy policy is to inform users of our website, capital-express.ca, about the personal data we collect, as well as the following information, where applicable:

  • The personal data we collect
  • The use of the collected data
  • Who has access to the collected data
  • The rights of website users
  • The website’s cookie policy

This privacy policy operates alongside the general terms and conditions of use of our website.

Applicable Laws

This policy complies with the following laws:

  • Personal Information Protection and Electronic Documents Act (PIPEDA), applicable in Canada, including Ontario.
  • Act Respecting the Protection of Personal Information in the Private Sector (Law 25), in effect in Quebec, governing the collection, use, and disclosure of personal information by private businesses.
  • For residents of the European Union, the General Data Protection Regulation (GDPR) applies. In case of inconsistency between this policy and the GDPR, the GDPR will prevail.
  • For residents of California, this policy aims to comply with the California Consumer Privacy Act (CCPA). In case of inconsistency, the CCPA will prevail.

We commit to amending this policy if inconsistencies with applicable laws are identified, ensuring ongoing compliance across all jurisdictions, including Quebec and Ontario.

Consent

By using our website, users agree to:

  • The conditions outlined in this privacy policy;
  • The collection, use, and retention of the data listed in this policy.

Personal Data We Collect

Data Collected Automatically

When you visit or use our website, we may automatically collect and store the following information:

  • IP address
  • Geographic location
  • Hardware and software details (e.g., browser type, operating system)
  • Links clicked by the user
  • Content viewed on the website

Data Collected Non-Automatically

We do not collect additional data when you use specific features of our website unless explicitly stated. Any additional data collection will be preceded by clear notice and consent, in accordance with laws applicable in Quebec and Ontario.

We only collect data necessary for the purposes outlined in this policy and will inform you in advance of any additional data collection.

Use of Personal Data

Personal data collected on our website will only be used for the purposes specified in this policy or indicated on relevant pages of our website. These purposes include:

  • Statistics and analysis: To understand website usage and improve its content and performance.

We will not use your data beyond what is disclosed here without your prior consent.

Sharing of Personal Data

Employees

We may share user data with members of our organization who reasonably need it to achieve the purposes outlined in this policy.

Third Parties

Currently, we do not share your data with third parties. Should this change, we will:

  • Clearly identify the third parties involved;
  • Limit their access to data strictly necessary for the intended purpose;
  • Obtain your consent when required by law (notably in Quebec under Law 25).

Other Disclosures

We will not sell or share your data with third parties, except in the following cases:

  • If required by law (e.g., court order);
  • In connection with legal proceedings;
  • To protect or assert our legal rights;
  • In the event of a potential or actual sale of our company, in which case data may be transferred to buyers.

If you follow hyperlinks from our website to another site, please note that we are not responsible for, nor do we have control over, their privacy policies or practices.

Data Retention Period

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., under Law 25 in Quebec or PIPEDA). Once this period ends, the data is securely deleted or anonymized.

Protection of Personal Data

To protect your data, we use:

  • The Transport Layer Security (TLS) protocol to transmit data;
  • Physical and digital security measures to restrict access to authorized employees only.

Our employees are bound by strict confidentiality agreements, and any breach would result in disciplinary action, including termination.

While we take all reasonable precautions to secure your data and protect users, no system is entirely risk-free. We cannot guarantee absolute security but adhere to the highest practical standards.

Minors

  • Quebec and Ontario (PIPEDA): We do not knowingly collect data from minors without the consent of a parent or guardian, in accordance with Canadian laws.
  • European Union (GDPR): Individuals under 15 years of age are considered minors, and their consent must be obtained through a legal representative.

Your Rights as a User

As a user, you have the following rights under the laws of Quebec (Law 25), Ontario (PIPEDA), and, where applicable, the GDPR and CCPA:

  • Access: View the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Withdrawal of Consent: Withdraw consent to the collection or use of data, where legally permissible.
  • Portability (Quebec and GDPR): Receive your data in a structured, commonly used format, if applicable.

To exercise these rights, contact our privacy officer (details below).

How to Modify, Delete, or Challenge Collected Data

To request the modification, deletion, or challenge of collected data, please contact:
Claude Cohen
Privacy Officer
4950 Chemin Queen Mary, Montreal, QC H3W 1X2
info@capital-express.ca
(514) 392-0224

We will respond within the timelines prescribed by law (e.g., 30 days in Quebec under Law 25).

Cookie Policy

A cookie is a small file stored on your device by our website to collect data about your browsing habits. We use:

  • Functional Cookies: To remember your preferences and enhance your experience on future visits.
  • Analytical Cookies: To analyze site usage and improve its design and functionality.
  • Targeting Cookies: To personalize content based on your preferences.

You can configure your browser to notify you of cookies or disable them entirely, though this may affect your user experience.

Third-Party Cookies

We may use third-party cookies to:

  • Monitor your preferences and tailor advertisements to your interests.

We will inform you if specific third parties are involved.

Policy Amendments

We may amend this privacy policy to ensure compliance with applicable laws or reflect changes in our data collection practices. We recommend reviewing this page periodically. Users may be notified of significant changes via email.

Contact

For any questions, please contact us at:
(514) 392-0224
info@capital-express.ca
4950 Chemin Queen Mary, Montreal, QC H3W 1X2